- From
- Elif Kaya <elif.kaya@example.com>09:12
- To
- Support <support@shop.example>
- Subject
- Order #10432: delivery date?
Hi, I ordered a pair of sneakers last week (order #10432). When will it arrive? And could I exchange them for a size 39? Thanks, Elif
Email Assistant
Your inbox, answered: accurately, on-brand, around the clock.
✓ 7-day free trial, no card required
InboxOrder #10432: delivery date?
- From
- Support <support@shop.example>09:13
- To
- Elif Kaya <elif.kaya@example.com>
- Subject
- Re: Order #10432: delivery date?
Hi Elif, Thanks for reaching out! Order #10432 shipped yesterday and is expected on Thursday. You can follow it here: track.example/10432 Size 39 is in stock. Since the order is already on its way, I've passed your exchange request to our team, and they'll email you a free exchange label today. Best regards, Shop Example Support
AI assistant · sent automatically
Illustrative example. Your assistant speaks in your brand's tone.
What it does
The Email Assistant reads incoming customer emails, understands what they need (order status, returns, shipping, product questions), looks up live data from your store and replies in your brand's tone. Anything sensitive goes to your team with a ready-made summary.
Tailored to your store
- Your store URL
- Store connection: Shopify, WooCommerce, Reybex or any platform via API
- Your team's email addresses
- Your brand tone
- Your product catalog
Features
01
Order-aware replies
Looks up order status, shipping and tracking in your store before it answers.
02
Your brand's voice
Formal, friendly or playful. Replies follow the tone you define.
03
Smart routing
Complaints, refunds and edge cases are forwarded to the right team email with a summary.
04
Tagging & summaries
Every thread is categorized so you see what customers ask about most.
05
Draft or auto-send
Start in review mode with drafts, switch to auto-send when you're confident.
06
Product answers
Answers product questions from your catalog: sizes, materials, stock and more.
Channels & integrations
Gmail / Google WorkspaceOutlook / Microsoft 365IMAP / SMTPWooCommerceShopifyOther platforms via APIReybexn8n
Pricing
Starter
Core flows for a single store.
✓ 7-day free trial, no card requiredStarting at
€149/mo
+ €990 one-time setup fee
- 1 channel, 1,000 conversations/mo
- Connected to your store & catalog
- Brand tone setup
- Human handoff to your team
- Monthly check-in
Growth
Best valueCustom flows and higher volume.
✓ 7-day free trial, no card requiredStarting at
€299/mo
+ €990 one-time setup fee
- Everything in Starter
- 5,000 conversations/mo
- Order lookup & product recommendations
- Custom flows & handoff rules
- Priority support
- Monthly performance report
Indicative pricing: final prices will be confirmed.
Other assistants
WhatsApp Assistant
Replies to WhatsApp messages 24/7: products, stock, orders and handoff.
Learn moreInstagram DM Assistant
Turns DMs, story replies and "price?" comments into conversations that sell.
Learn moreProduct Recommendation Engine
Understands what each customer needs and suggests the right products.
Learn moreOrder & Shipping Notifications
Proactive order updates on WhatsApp and email, from confirmation to delivery.
Learn moreWebsite Chat Widget
The same AI assistant as a chat bubble on your store website.
Learn moreAbandoned Cart Recovery
Friendly WhatsApp and email reminders when a shopper leaves a full cart.
Learn moreAutomated Ticketing System
Turns requests your assistants can't close into numbered, routed tickets with SLA tracking.
Learn morePerformance Panel
Sales, funnel, product performance and assistant results in one dashboard.
Learn moreReady to plug in an AI assistant?
Fill in the setup form and we'll come back with a tailored plan and timeline.