Instagram DM Assistant
Every DM answered, every comment a conversation.
✓ 7-day free trial, no card required
Illustrative example. Your assistant speaks in your brand's tone.
What it does
The Instagram DM Assistant replies to direct messages and story replies on your professional account, answers price and availability questions with product links, and can follow up on comments in DMs. Your team steps in only where it matters.
Tailored to your store
- Your store URL
- Store connection: Shopify, WooCommerce, Reybex or any platform via API
- Your team's email addresses
- Your brand tone
- Your product catalog
Features
DM & story replies
Answers direct messages and story replies instantly, in your brand's voice.
Comment to DM
Follows up on comments like "price?" with a private message and the product link.
Catalog-aware
Knows your products, prices and stock, so answers are always current.
Lead capture
Collects contact details or order intent and passes them to your team.
Human handoff
Collaboration requests, complaints and special cases are forwarded with a summary.
Official Meta API
Connects through the official Instagram API for professional accounts.
Channels & integrations
Pricing
Starter
Core flows for a single store.
✓ 7-day free trial, no card required+ €990 one-time setup fee
- 1 channel, 1,000 conversations/mo
- Connected to your store & catalog
- Brand tone setup
- Human handoff to your team
- Monthly check-in
Growth
Best valueCustom flows and higher volume.
✓ 7-day free trial, no card required+ €990 one-time setup fee
- Everything in Starter
- 5,000 conversations/mo
- Order lookup & product recommendations
- Custom flows & handoff rules
- Priority support
- Monthly performance report
Indicative pricing: final prices will be confirmed.
Other assistants
WhatsApp Assistant
Replies to WhatsApp messages 24/7: products, stock, orders and handoff.
Learn moreEmail Assistant
Answers customer emails in your brand's tone, using live order data.
Learn moreProduct Recommendation Engine
Understands what each customer needs and suggests the right products.
Learn moreOrder & Shipping Notifications
Proactive order updates on WhatsApp and email, from confirmation to delivery.
Learn moreWebsite Chat Widget
The same AI assistant as a chat bubble on your store website.
Learn moreAbandoned Cart Recovery
Friendly WhatsApp and email reminders when a shopper leaves a full cart.
Learn moreAutomated Ticketing System
Turns requests your assistants can't close into numbered, routed tickets with SLA tracking.
Learn morePerformance Panel
Sales, funnel, product performance and assistant results in one dashboard.
Learn moreReady to plug in an AI assistant?
Fill in the setup form and we'll come back with a tailored plan and timeline.