PPlugAgents

Order & Shipping Notifications

Customers know where their order is before they have to ask.

✓ 7-day free trial, no card required

WhatsApp
Order & Shipping Notifications
Assistant
Hi Elif! Your order #1042 has shipped 📦 Track it here: shop.example/track/1042
Assistant
Good news: your order is out for delivery today.
Customer
Great! Can the courier leave it with my neighbour?
Assistant
I've passed your request to our team, and they'll confirm with the courier shortly.

Illustrative example. Your assistant speaks in your brand's tone.

What it does

Order & Shipping Notifications sends your customers clear updates at each step: order confirmed, shipped, out for delivery and delivered. Messages go out on WhatsApp and email in your brand's tone, with the tracking link included, so fewer customers need to write in asking where their order is. If a customer replies, your assistant or your team picks up the conversation.

Tailored to your store

  • Your store URL
  • Store connection: Shopify, WooCommerce, Reybex or any platform via API
  • Your team's email addresses
  • Your brand tone
  • Your product catalog

Features

01

Every key milestone

Order confirmed, shipped, out for delivery and delivered. You choose which steps send a message.

02

WhatsApp and email

Approved WhatsApp templates plus branded emails, per customer preference.

03

Tracking included

Carrier and tracking link are added automatically when available.

04

Replies are handled

Answers to a notification go to your AI assistant or straight to your team.

05

Your tone, your language

Short, friendly messages written for your brand, in your customer's language.

06

Opt-in aware

Sends only to customers who agreed to receive messages on that channel.

Channels & integrations

WooCommerceShopifyOther platforms via APIWhatsApp Business PlatformGmail / Outlook / SMTPCarrier tracking linksn8n

Pricing

Starter

Core flows for a single store.

✓ 7-day free trial, no card required
Starting at
€149/mo

+ €990 one-time setup fee

  • 1 channel, 1,000 conversations/mo
  • Connected to your store & catalog
  • Brand tone setup
  • Human handoff to your team
  • Monthly check-in
Get startedor start free trial →

Growth

Best value

Custom flows and higher volume.

✓ 7-day free trial, no card required
Starting at
€299/mo

+ €990 one-time setup fee

  • Everything in Starter
  • 5,000 conversations/mo
  • Order lookup & product recommendations
  • Custom flows & handoff rules
  • Priority support
  • Monthly performance report
Get startedor start free trial →

Indicative pricing: final prices will be confirmed.

Ready to plug in an AI assistant?

Fill in the setup form and we'll come back with a tailored plan and timeline.